I haven't had a chance to update with any more blog posts until now, but I'm sitting here enjoying the EuroSTAR Testing Quiz and trying to write a blog post at the same time, so if it seems a bit scattered I apologise!
This was a workshop run by Michael Bolton. It's hard to convey a workshop as part of the point is being there, but I would recommend attending this if you get the opportunity. Michael spent the first part of the workshop discussing heuristics, and then ran an exercise with us which a) brought out a lot of interesting heuristic examples, and b) got us all talking. It's a good thing that the session was just before lunch, because people stayed around talking for most of the lunch hour afterwards.
So what did I learn from it?
It's useful to make use of those "hunches" or emotional reactions - they may be telling you something useful. But personally, I also found that it was very valuable to verbalise my own personal heuristics. If I'm not aware of the heuristics I'm using, then I can't take into account whether they're actually appropriate for the circumstances - which given that one of the key points was that heuristics are FALLIBLE, I think is important.